Certification
-Biological Safety Cabinets (NSF Accredited)
-Laminar Flow Hoods
-Chemical Fume Hoods
-Clean Rooms
-Isolation Rooms
-Level 3 Laboratories
-Pharmaceutical Compounding Rooms
-HEPA Filtered HVAC Systems
-Isolators and Glove Boxes
-Containment Enclosures
-Exhaust Hoods and Lab Exhaust
-Air Showers

Installation
-Biological Safety Cabinets
-Laminar Flow Hoods
-HEPA Filter Installation

Decontamination
-Biological Safety Cabinets
-HVAC Housings

Clean Room Testing – Environmental Monitoring
-New Clean Room Assessment
-Room HEPA Filter Leak Testing
-Air Volumetric Readings and reported Room Air Changes
-Room to Room Pressure Differential Measurements
-Non-Viable Particle Counting
-Air and Surface Viable Sampling
-Custom Detailed Reporting to meet client expectations

Client Commitment
HepaWest is dedicated to client satisfaction, providing scheduled maintenance, same-day emergency services, and an online reporting system for fast, accurate reports with client access.

We have established this Quality Policy to be consistent with the purpose and context of our organisation. It provides a framework for the setting and review of objectives, in addition to our commitment to satisfy applicable customers’, regulatory, and legislative requirements, as well as our commitment to continually improve our management system.

Customer Focus: As an organisation, we have made a commitment to understand our current and future customers’ needs, meet their requirements, and strive to exceed their expectations.

Leadership: Our top management have committed to creating and maintaining a working environment in which people become fully involved in achieving our objectives.

Engagement of People: As an organisation, we recognise that people are the essence of any good business and that their full involvement enables their abilities to be used for our benefit.

Process Approach: As an organisation, we understand that a desired result is achieved more efficiently when activities and related resources are managed as a process or series of interconnected processes.

Improvement: We have committed to achieving continual improvement across all aspects of our Quality Management System; it is one of our main annual objectives.

Evidence-Based Decision Making: As an organisation, we have committed to only make decisions relating to our QMS following an analysis of relevant data and information.

Relationship Management: We recognise that an organisation and the relationship it has with its external providers are interdependent, and a mutually beneficial relationship enhances the ability of both to create value.

Our policy is also to meet the requirements of other interested parties and to address our regulatory and legislative responsibilities.

We have produced quality objectives which relate to this policy, and they can be found in document R03 Quality Objectives.

This policy is available to all interested parties, as well as being made available to the wider community through publication on our website.

Authorised by: Stephen Leighton
Position: General Manager
Date Approved: April 11, 2025

We have established this Environmental Policy to be consistent with the purpose and context of our organisation. It provides a framework for the setting and review of environmental objectives, in addition to our commitment to operate in an environmentally sustainable and responsible manner throughout all aspects of our business.

Environmental Responsibility: As a British Columbia–based, independently owned organization, we recognize our responsibility to minimize environmental impacts and to support the long-term health of the communities and ecosystems in which we work.

Waste Reduction and Resource Efficiency: We strive to reduce environmental impact by minimizing waste generation, reducing resource consumption, and promoting the efficient use of materials and energy in all operations.

Pollution Prevention: We implement practices designed to prevent pollution by reducing emissions, protecting air quality, and avoiding contamination of land and water.

Regulatory Compliance: We are committed to complying with all applicable environmental legislation, regulations, and industry standards, and to applying best practices that go beyond minimum requirements whenever possible.

Environmental Integration: We incorporate environmental considerations into service planning, procurement activities, equipment use, and business decision-making processes.

Sustainable Travel and Field Operations: We promote sustainable travel and field practices, including route optimization, equipment maintenance to improve efficiency, and the use of remote reporting systems to reduce paper use.

Education and Engagement of People: We educate and engage our employees to support environmental stewardship through training programs, awareness initiatives, and continuous improvement activities.

Relationship Management: We partner with clients and suppliers who share a commitment to environmental responsibility and sustainable operations.

Continual Improvement: We review and improve our environmental objectives and environmental performance on an ongoing basis as part of HEPAWEST’s ISO 9001:2015–aligned quality management culture.

Through these commitments, HEPAWEST Laboratory Services Inc. will continually work to reduce its environmental footprint and to operate in a manner that supports sustainability, conservation, and responsible resource management.

This policy is available to all interested parties and is made available to the wider community through publication on our website.

Authorised by: Stephen Leighton
Position: General Manager
Date Approved: December 3, 2025

Hepa West provides services across Metro Vancouver, the Lower Mainland and Fraser Valley, plus all major towns and cities throughout British Columbia Canada, including:

Abbotsford, Aldergrove, Armstrong, Burnaby, Campbell River, Castlegar, Central Saanich, Chilliwack, Colwood, Comox, Coquitlam, Courtenay, Cranbrook, Creston, Cumberland, Dawson Creek, Delta, Deep Bay, Duncan, Elkford, Esquimalt, Fernie, Fort St. John, Gibsons, Golden, Grand Forks, Hope, Kamloops, Kelowna, Kimberley, Kitimat, Ladysmith, Lake Country, Langford, Langley (City), Langley (Township), Maple Ridge, Merritt, Mission, Nanaimo, Nelson, New Westminster, North Cowichan, North Vancouver (City), North Vancouver (District), Oak Bay, Oliver, Pemberton, Parksville, Peachland, Penticton, Pitt Meadows, Port Alberni, Port Coquitlam, Port Hardy, Port Moody, Powell River, Prince George, Prince Rupert, Qualicum Beach, Quesnel, Revelstoke, Richmond, Rossland, Salmon Arm, Sidney, Sechelt, Smithers, Squamish, Surrey, Terrace, Trail, Tofino, Tsawwassen, Ucluelet, Vancouver, Vernon, Victoria, View Royal, West Kelowna, West Vancouver, Whistler, White Rock, Williams Lake.